Player Help

Tile Grove Support

Need help with Tile Grove? We're happy to help.

Check the common questions below, or contact us if you're experiencing a problem, have feedback, or have a suggestion for the game.

Contact Support

For help with Tile Grove, bug reports, account-free gameplay questions, or general feedback, contact us at:

feedback@tilegrove.com

When reporting a problem, it helps to include your iPhone model, iOS version, Tile Grove version, and a short description of what happened.

Common Questions

How do I play Tile Grove?

Place puzzle pieces onto the board to grow your grove. Build groups of tiles to create forests and villages, then continue developing them into more valuable structures such as capitals. Plan your placements carefully as the board grows and space becomes more limited.

What are Refreshes?

Refreshes replace the current set of available puzzle pieces with a new set. They can help when the current pieces are difficult to place.

How do rewarded ads work?

Tile Grove may offer an optional rewarded video when you run out of playable moves and have no Refreshes remaining. Watching the video can grant 3 Refreshes so you can continue the run. Rewarded videos are optional. You do not need to watch advertisements to start or play Tile Grove.

I watched an ad but didn't receive my reward

If a rewarded video finishes but the reward does not appear, wait a moment and return to the game. If the problem continues, contact support and include your device model and Tile Grove version.

How do I reset my high score?

Open Settings and choose Reset High Score. Confirm the reset only if you are sure you want to clear the saved high score. Resetting a high score cannot necessarily be undone.

Does Tile Grove require an account?

No. Tile Grove does not require you to create an account or sign in to play.